Accelerate business and IT transformation by leveraging our
comprehensive industry understanding and translating it into
operational, and technology implementations
Improve customer retention with initiatives such as product
bundling, multi-channel customer experience management,
converged billing, customer portals and mobility
solutions
Achieve higher operational efficiencies through SLA-driven
programs and effective governance structures
Benefit from our multiple telecom consulting services that
can scale from concept to revenue – and span across IT
consulting, architecture design, program management, systems
integration, independent testing, managed services,
production support and operations
Rapidly launch new telecom services that involve an
ecosystem of suppliers; manage resultant complexity in
systems integration for activation, provisioning, order
management and other customer impacting functions.
MBIT Associates recognizes the challenges that equipment providers in the telecommunications industry face when trying to accelerate new design and development, while constantly re-engineering and sustaining legacy products. We understand the impact of hardware commoditization, technology convergence, and globalization of resources, suppliers, and customers on this industry. Equipment manufacturers coping with increasingly demanding customers need to be positioned as end-to-end solution providers, not simply box-vendors. Alliances are the order of the day, and unified voice, video, and data communication solutions must reach the market quickly.
As the industry moves towards complete packet-based IP networks and multi-play services over a converged infrastructure, MBIT Associates understanding of the technology landscape, coupled with our experience, can help equipment and technology providers meet end-customer needs quickly, and increase core engineering productivity.
MBIT Associates provides a convergent view across the Tele-Media value chain and can act as consultant, vendor and a strategic partner to
- transform IT architecture and IT operations
- manage, transform and optimize the business operations
- develop and deploy next-generation Value Added Service
- understand and address challenges brought about by convergence and rapid innovation
- adopt new technologies as a Communications Service Provider (CSP) and support next generation communication
We have always been at the forefront in providing innovative solutions for the Communications industry. As an IT service provider, MBIT Associates with a strong base in Telecommunications services is driven by innovation and thought leadership. With our proven, comprehensive suite of solutions for in the critical areas of consulting, technology and outsourcing, advanced development methodologies and cost-effective delivery locations, we partner with Communication providers to maximize assets, unleash growth, and transform to succeed.
MBIT Associates partners with leading Telecommunications players to provide IT services to provide tangible business benefits, such as:
- Convergent billing – Build and integrate innovative e-billing solutions into core business processes
- Operational efficiencies – Develop cutting-edge OSS/BSS solutions to reduce operational and capital expense
- Self-service solutions – Create innovative solutions to acquire, retain and grow loyal customers
- Rationalization – Consolidate and harvest existing systems and assets while modernizing the infrastructure
- Reduced cycle times – Identify and create solutions to reduce key business process cycle times including order-to-cash, concept-to-market and problem-to-resolution